Virtual Assistant Services

Jan 26, 2024 By Susan Kelly

Virtual assistant companies that are the best will assign an account manager to assist you in finding a VA who matches your personality and work style. These companies have found that clients prefer experienced VAs with college degrees and not someone just looking to get their first job. The best providers also offer flexible pricing options and affordable rates.

Time etc

Barnaby Laschbrooke founded time etc, in 2007. It employs VAs based on high standards set by Penni Pike, Sir Richard Branson’s former personal assistant, for 30 years. Glassdoor, Trustpilot, and other reviews have given the company exceptional praise.

They provide administration, data input, marketing, and social media services. They are U.S.-based and college-educated. However, you can also find VAs who speak other languages if you require them.

Time etc, offers a step-by-step guide to help you choose which tasks to give to VAs. The pricing model uses a monthly package that includes hours from 10-60 hours. Any hours not used roll over to the following month. The hourly rate will be lower for packages that are larger than others. Your hourly rate allows you to assign unlimited tasks and share your time with another person.

  • 10 hours per month at $270 (or $27/hour).
  • 20 hours per month at $520 (26/hour).
  • 40 hours per month at $1,000 ($25/hour).
  • 60 hours per month at $1,440 (24/hour).

The Time etc, the customer manager will provide a list to interview so that you have complete control over the selection. While it is the norm to have one VA assist you for the long term, you can switch to another VA anytime. You can also bring in additional VAs to meet specific talent requirements. To get an idea of how it works, they will do your first task free of charge, with no credit card. You'll get a 100% guarantee when you hire them.

Prialto

Prialto has developed its best practices to offer a complete administrative package for solopreneurs who want to concentrate on their core business without getting bogged down with administrative tasks.

Eric Taussig founded Prialto in Portland, Oregon. It is a company that combines talent and technology with staff members from Asia and Central America. Prialto provides solopreneurs with VAs trained in the most popular software programs, including Salesforce, Mailchimp, and Hubspot. Prialto's pricing plans can be customized for members:

  • You: 55 hours monthly support, 1,350 per month
  • Your Team: 3+ Members, 165+ Hours per Month, $4,050 Per Month
  • Your Organization: 8+ members, 440+ hours per month, pricing to follow

Prialto's team can train the VA if unfamiliar with the software. Your VA is known for assisting growing businesses with changing needs. They will work closely with you and your business to understand your preferences. To ensure your success, backup assistants are available. Prialto will work with you in any situation, even without a money-back guarantee. Prialto offers security features such as a backup assistant and a quality assurance manager.

Upwork

Small business owners turn to Upwork for short-term tasks because it offers the most diverse skills and price flexibility. Elance and oDesk merged in 2013 and were rebranded in 2015 as Upwork. Today, Upwork boasts over 10 million members. The Upwork marketplace offers services ranging from design and animation to audio and video services, website and software development, marketing, and many more.

Pricing on Upwork is either hourly or per project, depending on the freelancer hired and the payment terms. The site's best feature is its 360-degree rating system. This allows clients and VAs to rate each other and even leave comments.

All languages can be spoken by VAs, as they are located worldwide. Hayden Brown, a CEO, is focused on helping Upwork VAs to build relationships with clients and earn repeat business. There is no manager to oversee the quality and timeliness of the work, which is a disadvantage compared with other companies on our list. It's up to you to replace a VA if they fail to complete the job on time or try but don't meet your standards.

Payments are kept in escrow until work is complete to ensure financial security. The VA can verify that funds are available in escrow so the client can see the amount of the money committed.

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