Introduction

Since its founding in 1999, Sears Home Warranty has provided homeowners with plans and upgrades for their current residences. However, real estate agents and brokers have no such options. We compared Sears Home Warranty's services to those of other home warranty providers and analyzed its pricing, number and types of plans, claims, and customer support. Find out if the Sears Home Warranty Review is best for you in the following text.

Is Sears Home Warranty Right For You?

A Sears Home Warranty is representative of the standard fare of home protection plans. One of its standout features is a free annual preventative maintenance check for your heating and cooling systems, which may save you hundreds of dollars if caught in time. Their service price of $75 to $100 to schedule a qualified repair expert is in line with market averages. While Sears' home warranty services are so-so all around, they shine in a few key areas. The standard in the business is 30–90 days. Therefore Sears' 180-day service guarantee stands out. Sears, unfortunately, does not compete well in the pricing department. Prices for their wares are rather costly, averaging between $49.99 and $69.99. Coverage for individual appliances or your home's many complex systems can be purchased as separate plans from Sears Home Warranty. They also offer excellent, all-encompassing coverage for your entire house.

Real Estate Plans

Some home warranty providers have plans tailored to the needs of real estate agents and home buyers and sellers. There is no such choice at Sears. There is less wiggle room with these policies, but that may not matter if you only look for a basic homeowner's warranty.

Available Plans

There are three options from Sears Home Warranty: coverage for appliances and systems and a "whole home" plan covering everything. Benefits beyond what is covered by the warranty include an annual checkup for free on heating and air conditioning systems, reduced prices for oil changes, tire rotations, and repairs not covered by the warranty. You may even get supplemental protection for good pumps and free-standing freezers if you want to. Another choice is to buy supplemental coverage for items not included in the base plan of the Appliance or the System. For instance, the central air conditioning system might be covered under the Appliance and System plans, or the refrigerator could be covered under the System plan.

Coverage Exclusions

Sears appliance plans protect major kitchen appliances, but replica appliances are not. One of the Sears plans or upgrades won't cover a second fridge, range, oven, or cooktop, for instance. This is standard practice for companies offering house warranties to a certain extent. To top it all off, the coverage caps for the three plans are set at $10,000, far higher than the $1,500 per appliance, per-term limits offered by most other home warranty providers.

180-Day Service Guarantee

Professional technicians are hand-picked by Sears, and their work is guaranteed for 180 days. Many companies that offer home warranties also include an artistry guarantee, but it is usually only good for 30 days. A Sears guarantee is among the longest you'll find.

Easy Warranty Claim Process

Claims can be submitted at any time, day or night, electronically or by phone. You will be connected with a service technician within 2 hours during business hours or within 24 hours during non-business hours.

Competitive Cancellation Policy

Each home warranty service offered by Sears is governed by its contract. We will refer to the Whole Home Plan for details on the contract. When compared to other retailers, Sears' cancellation policy is very standard. You can get your money back in full if you cancel within the first 30 days and haven't filed a claim.

Other Benefits

Each Sears warranty plan has perks, so it's important to compare them. These perks include a 180-day repair/work guarantee, round-the-clock support, and many others. Offering complete product replacements, Qualified technicians who have already passed a rigorous screening process, and Checkups for your heating and air conditioning are provided free of charge once a year.

Whole Home Plan (Cost – $69.99/Month | Service Fee – $100)

The most comprehensive protection can be found in Sears' Whole Home Plan. It's a package deal combining the Appliance and System plan into one comprehensive policy to safeguard your entire home, as the name implies. With this package, you can rest assured that your home's 11 essential systems and ten major appliances are protected.

Conclusion

The home warranties sold by Sears are subpar. Although the organization covers 48 states and claims a 2-hour response time, you cannot select your repair person, and neither buyers nor sellers are offered policies. Unfortunately, their premiums are far higher than those of their rivals.